ALL DISCLOSURES, IN ONE PLACE
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IV. Contact
Contact & Complaints
Blackswan Holdings operates email-only contact channels. We do not publish a public phone number — calls with investors and counterparties are arranged by prior email exchange.
Two mailboxes
- info@blacksn.com — general enquiries, investor relations, press.
- office@blacksn.com — administrative, legal, privacy, whistleblowing, security, accessibility, and complaints.
Complaints
Complaints should be sent to office@blacksn.com with the subject line “Complaint”. We will acknowledge in writing within 5 business days and provide a substantive response within 30 calendar days. Where a complaint relates to a future regulated activity, the relevant regulator's escalation route will be added to this page.
Complaints should be sent to office@blacksn.com with the subject line “Complaint”. We will acknowledge in writing within 5 business days and provide a substantive response within 30 calendar days. Where a complaint relates to a future regulated activity, the relevant regulator's escalation route will be added to this page.